Privacy Policy

1. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Name and email address
• Phone number (optional)
• School name and class/grade level
• Exam preferences (WAEC, NECO, JAMB)
• Subject selections
• Payment information (processed securely through Stripe)

Usage Information

We automatically collect information about how you use our platform:

• Study session data and progress
• Practice question responses and scores
• Time spent on various features
• Device information and browser type
• IP address and general location

2. How We Use Your Information

We use the information we collect to:

• Provide and personalize our educational services
• Generate AI-powered study plans tailored to your needs
• Track your progress and provide performance analytics
• Process payments and manage subscriptions
• Send important updates about your account and services
• Send educational content and tips (with your consent)
• Improve our platform and develop new features
• Respond to your inquiries and provide customer support
• Ensure the security and integrity of our platform

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our platform (e.g., payment processing, hosting, analytics)
• Teachers/Schools: If you're enrolled through a school, your teachers and administrators may view your progress data
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and updates
• Limited employee access to personal data
• Secure payment processing through PCI-compliant providers

5. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format

To exercise these rights, please contact us at privacy@tutorial.ng

6. Children's Privacy

Our platform is designed for students, including those under 18. We collect only the information necessary to provide our educational services. For users under 13, we require parental consent before collecting any personal information. Parents can contact us to review, update, or delete their child's information.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For detailed information about our use of cookies, please see our Cookie Policy.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. After account deletion, we may retain certain information for legal compliance, dispute resolution, or legitimate business purposes for up to 2 years.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Nigeria. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: